IM not sure what you mean by ‘at the bottom of her hair’ but Alopecia is a VERY complicated autoimmune disease and there is A LOT she would need to do to tackle it. I highly suggest working with a practitioner who understand autoimmune processes sooner than later.
There is often a combination of acidity in the body, poor emunctory function, too much histamine, nutrient deficiencies, immune dysregulation, leaky gut, dysbiosis, perhaps viral/parasitic overgrowth, food allergies/sensitivities, heavy metals, etc etc etc.
To start, if she hasn’t already, i HIGHLY SUGGEST she immediately cuts out all gluten, dairy, sugar, nightshades, and any processed or refined foods if she wants to sow the progression. Hope this helps!